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The Zollern Group's Plain Bearing Technology division has entered into an exclusive technology license agreement with Pioneer Motor Bearing Company of the U.S. to strengthen its after-sale customer support. The agreement empowers Pioneer to use Zollern proprietary information to provide a range of technical support services to North American end-users of Zollern hydrodynamic plain bearings.
Zollern's Plain Bearing Technology division operates four bearing manufacturing plants in
, and has worked with Pioneer for several years on an informal basis to serve the aftermarket requirements of Zollern customers. Pioneer's President,
, said, "We've developed very good relations with Zollern over the past seven years and been to all their plants, so this formal cooperative agreement is a carefully designed effort to boost the value Zollern provides its customers by making their lives more convenient."
Pioneer's appointment as Zollern's exclusive licensee in
for technical support services assures Zollern OEM and end-user customers on the continent of regional product support and a degree of stand-by emergency U.S manufacturing capability.
The types of services available to Zollern bearing customers cover the full gamut of concerns in the aftermarket, including: